DELIVERY

DELIVERY COST:

UK DELIVERY: FREE of charge on all orders.

WORLDWIDE ORDERS above GBP £100.00: FREE of charge

WORLDWIDE ORDERS below GBP £100.00: £ 6.00 flat fee per order.

DELIVERY TIMES:

UK: 2 working days. We delivery with Royal Mail Signed For® 1st Class which offers a next day delivery and a fully trackable journey with proof of delivery.

Europe (EU): 3-5 working days

Worldwide: 5-7 working days

Royal Mail International Tracked and Signed delivery method is fully trackable with proof of delivery. Should you require a faster shipment please get in touch and we can arrange it for you.

PLEASE NOTE:
Orders placed late on Friday or on Saturday will not be processed until Monday.

RETURNS & REPLACEMENTS

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the packaging and tags and be in the same condition as when it was received.

You can opt both for a replacement with another item (if cheaper the difference of price will be refunded) or with a complete refund.

Merchandise must be returned within 30 days of receipt of merchandise.

The buyer is responsible for return postage costs.

Upon items arrival, any damage in the package needs to be reported to us via mail at info@italyincashmere.com.

Please allow 10 to 14 days for the processing of your return.

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