DELIVERY COST:

UK DELIVERY: FREE of charge on all orders.

WORLDWIDE ORDERS above USD $140.00: FREE of charge

WORLDWIDE ORDERS below USD $140.00: £ 6.00 flat fee per order.

DELIVERY TIMES:

UK: 2 working days. We delivery with Royal Mail Signed For® 1st Class which offers a next day delivery and a fully trackable journey with proof of delivery.

Europe (EU) Fast: 3-5 working days with Parcelforce

Europe (EU): 5-7 working days with Royal Mail International Tracked

Worldwide Fast: 5-7 working days with DPD UK

Worldwide: 7-10 working days with Royal Mail International Tracked

All our delivery methods are fully trackable with proof of delivery.

PLEASE NOTE:
Orders placed late on Friday or on Saturday will not be processed until Monday.

RETURNS & REPLACEMENTS

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise.

To arrange a return, please send us an email to info@italyincashmere.com and we will give you the instruction to safely return the order.

Returned merchandise should include the packaging and tags and be in the same condition as when it was received.

You can opt both for a replacement with another item (if cheaper the difference of price will be refunded) or with a complete refund.

Merchandise must be returned within 30 days of receipt of merchandise.

The buyer is responsible for return postage costs.

Upon items arrival, any damage in the package needs to be reported to us via mail at info@italyincashmere.com.

Please allow 10 to 14 days for the processing of your return.

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